Contact Federated Payments Canada

Canadian Office

1 St. Paul Street, Suite A301
St Catharines, Ontario L2R 7L2
1-877-9-CALLFED

Worldwide Headquarters

2 Huntington Quadrangle
Melville, NY 11747
1-877-9-CALLFED

ISO Sales Support

Referral ISOs should contact their Sales Support Specialist with any product, system, or application questions.

Phone: 1-877-933-3729
E-Mail: activations@fpcemail.com
Hours: 8:00 AM-5:00 PM, Monday-Friday

Merchant Support

For terminal or system questions/problems, deposit histories, fees, statement and fee inquiries, bank change requests address changes, authorizations and inquiries.

Phone: 1-877-933-3729 (Option 1)
E-Mail: merch@fpcemail.com
Hours: 24 / 7 / 365

Account Activation

The NEW ACCOUNTS group is responsible for all new clients until they are running live transactions. For any questions or to activate a new Federated Canada merchant accounts please contact us.

Phone: 1-877-933-3729
E-Mail: activations@fpcemail.com
Hours: 9:00 AM-5:00 PM, Monday-Friday

Credit / Risk Department

The Risk Department is available to answer any questions in regards to pending application or issues regarding transactions under review.

Phone: 1-877-933-3729 (Option 1 � Live Transfer)
E-Mail: risk@fpcemail.com
Hours: 9:00 AM-5:00 PM, Monday-Friday

Supply Orders

Try our online order form under supply orders. Most orders before 3PM EST ship same day.

Phone: 1-877-933-3729
E-Mail: deployment@fpcemail.com

Account Activation

The NEW ACCOUNTS group is responsible for all new clients until they are running live transactions. For any questions or to activate your new Federated Payments Canada account please contact us.

Phone: 1-877-933-3729
E-Mail: activations@fpcemail.com